Juvenai

Support/Juvenai

How can we help?

We're happy to help with your account, connected devices, lab uploads, or anything else in the app.

Common requests

Write to us

support@juvenai.com

We usually reply within 2 business days.

Send an email
01

Delete your account

This permanently removes your account and its data.

Profile → Account settings → Delete account
02

Manage Apple Health access

Choose what Juvenai can read from Apple Health, or turn access off, at any time.

iOS Settings → Privacy & Security → Health → Juvenai
03

Manage Health Connect access

On Android, choose what Juvenai can read from Health Connect, or turn access off, at any time.

Health Connect settings → App permissions → Juvenai